I’m new to Textile Station and would like to place an order. Why should I choose Textile Station over other fabric retailers?
A: At Textile Station, we pride ourselves on offering exceptional quality, reliable service, and unbeatable value. Over 95% of our fabrics are in stock and ready for immediate dispatch, so you can count on fast turnaround times for every order.
We only work with trusted delivery partners to ensure your fabrics arrive safely and on time. With over 25 years of industry experience and a genuine passion for textiles, our family-run business is committed to providing outstanding customer service and premium fabrics for every project — big or small.
Your satisfaction is always our top priority, and we’re here to make your fabric shopping experience smooth, inspiring, and enjoyable.
Are all the fabrics on your website in stock?
A: At Textile Station, around 95% of the fabrics listed on our website are in stock and ready for dispatch. We work hard to maintain excellent stock levels so you can order with confidence.
If a particular fabric happens to be out of stock, don’t worry — we can usually restock within 1–2 working days. Our team will always keep you informed and ensure your order is fulfilled as quickly as possible.
I’m looking for a certain design or brand. Can you help me?
A: Absolutely! At Textile Station, we stock a wide range of designs, patterns, and fabric brands — from timeless classics to the latest releases.
Start by using the search box on our website to browse our extensive collection. If you can’t find the exact fabric or brand you’re looking for, simply email us your requirements at janakfashions@gmail.com (or your preferred business email).
Our experienced team will be happy to help you locate the right fabric, suggest suitable alternatives, or even check upcoming stock arrivals.
Do you publish a catalogue?
No, we don’t produce a printed catalogue. Our range is constantly changing, and keeping everything online allows us to update products quickly and keep prices competitive. Our website is our full catalogue — you’ll always find the latest fabrics and offers there. We also send regular newsletters to keep you up to date with new arrivals and promotions. Simply subscribe on our website to receive them by email.
I'm not a company. Can individuals purchase fabric from your website?
Absolutely! You don’t need to be a business to order from us — we’re happy to supply fabric to anyone who needs it, whether you’re a hobby sewer, student, crafter, or professional.
Do you supply samples of your range?
Unfortunately, we don’t offer a sample service. Our fabric prices are already kept as low as possible, and the postage cost for a sample would be similar to that of a one-metre length. If you’d like to see a fabric before committing to a larger order, we recommend purchasing one metre to test colour and quality.
Is there a minimum order level?
There is No Minimum Order Level when ordering with Online Fabrics. We believe that our customers should have the flexibility to order how much they need whenever the need it.
If I order a quantity of fabric (e.g. 5 metres), will I receive one continuous length or individual metre pieces?
When you order multiple metres of the same fabric, you will receive one continuous piece wherever possible. If you’d like your fabric cut into specific lengths, please let us know when placing your order. On very rare occasions, certain fabrics may only be available in pre-cut one-metre lengths — if this happens, we’ll contact you before dispatch.
Is it safe to place an order with Online Fabrics, and what security precautions do you take?
Yes, shopping with us is completely safe. Our website is secured with Thawte’s SSL123 certification, which confirms that our site is registered and verified. All transactions are protected with 256-bit SSL encryption, ensuring that your personal and payment details remain private and secure between your browser and our web server. Thawte’s SSL certificates also offer the highest level of browser compatibility in the industry.
How much do you charge for UK shipping and what are the delivery times?
Our system automatically selects the correct shipping options based on your postcode. UK shipping is free, and all orders are sent using a tracked 48-hour Royal Mail service. You’ll receive full tracking information once your order has been dispatched.
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Our friendly team is ready to assist you call us on Tel – 020 8575 0279 (10AM – 6PM)
