Frequently Asked Questions
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▶️ Placing an Order
I'm new to Textile Station. Why should I order from you?
We stock **95% of our fabrics for immediate dispatch** and use trusted couriers to ensure fast delivery. We're committed to excellent customer service and top-quality fabric at fair prices.Are all fabrics on your website in stock?
Yes — **about 95%** are ready to ship. If an item is out of stock, we usually restock within **1–2 working days**.I’m looking for a specific design or brand. Can you help?
Try the **search bar** first. If you still can't find it, email us at [sales@textilestation.co.uk](mailto:sales@textilestation.co.uk) — we’ll be happy to help.Do you have a printed catalogue?
No, our website is our live catalogue. Our range changes frequently. You can request **fabric samples online**, and subscribe to our newsletter for new product updates.Can schools, colleges or universities order and get invoiced?
Yes. Just email us an **official purchase order**. We’ll invoice the school, university or authority directly. Be sure to include a valid **purchase order number**.I forgot my login details. What do I do?
Use the “Forgotten Password” link at login. If you still need help, email [info@textilestation.co.uk](mailto:info@textilestation.co.uk).
▶️ Product & Fabric Info
Do you sell to individuals?
Yes! Whether you're a hobbyist, designer or small business — everyone is welcome.Do you offer samples?
Absolutely. Each product page includes a **sample option**. Samples are **75p each** and shipped **1st class daily**.Is there a minimum order?
No minimum order. Order as much or as little as you need.If I order 5 metres, will I get one piece?
Yes — we always send **one continuous length**, unless you tell us otherwise.Can I request specific cuts?
Yes. Order the **total quantity**, then leave cutting instructions in the “**Special Instructions**” box at checkout.
▶️ Payment & Security
Is your website secure?
Yes — we use **Thawte 256-bit SSL encryption** to protect all customer data and payments. You’re safe with us.
▶️ Shipping & Delivery
How much is delivery and how long does it take?
🚚 Mainland UK Shipping: All standard deliveries are FREE — no minimum spend required! We dispatch within 2–3 working days via trusted couriers. ⚡ Next Day Delivery: Available for £6.95 — just select this option at checkout for faster service.
▶️ Still Need Help?