Privacy Policy

At Textile Station, we are committed to protecting your privacy and ensuring that any personal information you provide is handled responsibly and securely.

This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information. By using our website, you agree to the practices outlined below.

What Information We Collect

When you place an order, sign up for our newsletter, or contact us, we may collect the following details:

  • Name

  • Email address

  • Billing and delivery address

  • Phone number

  • Order history

  • IP address and browsing data (via cookies)

We only collect information that is necessary to fulfil your order, respond to your enquiry, or improve your shopping experience.

How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you regarding your purchases

  • Provide customer support

  • Improve our website and services

  • Send promotional emails if you have opted in (you can unsubscribe anytime)

Who We Share It With

We only share your personal data with trusted third parties necessary for order fulfilment, such as:

  • Payment providers (e.g. PayPal, Stripe)

  • Courier and delivery companies (e.g. Royal Mail, Parcelforce)

We do not sell, rent, or share your personal information with any other third parties for marketing purposes.

Data Security

We take your data seriously and use SSL encryption and secure systems to ensure that your personal details are protected at all times.

Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your details

  • Request deletion of your data

  • Withdraw consent to marketing at any time

To exercise any of these rights, please contact us at: sales@textilestation.co.uk or call 020 8575 0279.

Cookies

Our website uses cookies to enhance your browsing experience. These help us understand how you use our site so we can improve it. You can manage cookie preferences through your browser settings.

Changes to This Policy

We may update this policy occasionally. Any changes will be posted on this page, and where appropriate, notified to you by email.

Last updated: 19/05/2025